Virgin Media Info all wrong

[chummyyoung]

When I sign into my virgin media account I cannot access anything as the information is all wrong  and keeps talking about a secondary account Ive signed in using all the email accounts I think I have.

[Ilyas_Y]

Hey @chummyyoung, thanks for reaching out to us and a warm welcome to the Virgin Media forums.

I'm sorry to hear about the issues with the wrong information on the Virgin Media online account.
I will assist you on getting this resolved ASAP.
I will send a private message - watch out for the purple envelope inviting you in.

Kind regards,
Ilyas.

[Ilyas_Y]

Hi there @chummyyoung, thanks for speaking with us today on the forums 🙂

I'm glad that the queries through forward have been resolved for you.
Always feel free to reach out to us if you ever need anything and we will assist.

Kind regards,
Ilyas.