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Virgin Cabinet Door Left Open - Please Send Engineer to Lock it Up

My local Virgin Cabinet Door was left open by a recent engineer's visit, and the door is just leaning against the cabinet. 

Postcode N4 4LX, Cabinet # B01631

Please arrange for an engineer to come by and lock it back up again. 

Thanks

Chris Dicken

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Re: Virgin Cabinet Door Left Open - Please Send Engineer to Lock it Up

Hi chrisdicken, 

 

Thank you for your post. 

 

Not to worry, we can get this sorted, thank you for bringing this to our attention. 

 

Can you just confirm which road this falls on? 

 

Cheers 🙂 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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Re: Virgin Cabinet Door Left Open - Please Send Engineer to Lock it Up

Thanks for the response!

Scarborough Road, N4 4LX. It's at the end of the road, near the junction with Upper Tollington Park. 

Time is of the essence - doors get stolen all the time round here by metal thieves, and last time it took 8 months to get a replacement!

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Re: Virgin Cabinet Door Left Open - Please Send Engineer to Lock it Up

Lovely! 

 

Thank you very much for that. I assure you it will be a lot quicker than that. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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Re: Virgin Cabinet Door Left Open - Please Send Engineer to Lock it Up

Hi @Ryan_N or whoever is managing this forum today.

It's been over a week now and the door is still hanging off. Is there an incident number for this?

 

Chris

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Re: Virgin Cabinet Door Left Open - Please Send Engineer to Lock it Up

Hey again, 

 

Thank you for letting me know this still hasn't been done. I have checked backed through my log and it has 100% been raised. What I have done is chased it up with the same team. As soon as I hear something I will let you know right away. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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