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Virgin Broadband no account number

Hi! We just got our quick fit box and can’t find any welcome emails with our account number or anything on. Please help!! The box isn’t working, I assume because we can’t activate it. 

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Re: Virgin Broadband no account number

Thanks for the post Studenthouse123 and welcome to our community.

 

Can we please confirm if you've had any emails or letters from ourselves with the contract or first bill? As this would include this information.

 

Thanks, Emily.

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