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Virgin 360 sign up

jolliffe
Joining in

on ‎06-01-2024 19:14

I have had a contract by email from Virgin saying I have signed up to Virgin 360. I haven’t done this. But I think my dementia husband may have agreed to something on screen. Is this possible that he could have said ok to something coming up on screen, if so can I stop this.

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3 REPLIES 3

noah-vm
Joining in

on ‎06-01-2024 19:29

Hi there, you can always call Virgin Media's customer service on 

0345 454 1111. They will be able to help you cancel the contract (there may be a disconnection fee). 
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japitts
Very Insightful Person
Very Insightful Person

on ‎06-01-2024 19:35

Are you an existing Virgin Media customer? If so, what services do you have?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Arissa_H
Forum Team
Forum Team

on ‎07-01-2024 08:49

Hi Jolliffe 👋🏼.

Thank you for posting and welcoming you onto our community forum 😊.

Have you managed to speak to our team regarding this?  

Ari - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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