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RomseyRambler
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View contract page not updating

Afternoon all

Well I have finally settled on my contract.  Thx to all the VM peeps for helping me settle on 1 that isn't going to bankrupt me (as have £100s coming out as in the process of moving)

Anyway, I have looked at "My Account" and can see my package is reflected on the front screen (broadband is empty but guess it needs to be installed before it shows...also SIM card is empty, but again I presume I need to use it before it appears?)

Anyway when clicking on "My Bills" and then "My Contract" it shows a completely different contract and costs that I have signed up to.  It has been "stuck" on this for about 3 or 4 days now.  Is there a way for someone to flush this out and apply my new contract please?

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Re: View contract page not updating

Hi RomseyRambler, 

 

Thanks for getting in touch. 

 

I see that that you are currently speaking to my colleague via a separate thread and through personal messages. 

 

To avoid confusion and delays, we will continue to work with your from there if that's okay?

 

Thank you 

 

 

Nat
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RomseyRambler
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Re: View contract page not updating

Thats Fine :
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