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VM thinks I left!

Louise515
On our wavelength

@Tom_W1

I've received emails from Virgin Media/Medallia "Sorry to hear you decided to leave" and "Thank you for returning your equipment" - both of which are incorrect nonsense. Such communications just cause me concern, anxiety and stress. Why does VM pump out such rubbish?

Louise

1 ACCEPTED SOLUTION

Accepted Solutions

John_GS
Forum Team
Forum Team

Hi Louise515

Thanks for posting and welcome back to the community

These are automated mails and from checking the previous posts, it would be something to do with the address correction work carried out, please ignore them

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

See where this Helpful Answer was posted

1 REPLY 1

John_GS
Forum Team
Forum Team

Hi Louise515

Thanks for posting and welcome back to the community

These are automated mails and from checking the previous posts, it would be something to do with the address correction work carried out, please ignore them

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill