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VM my rates/staff

I am trying to find out how to get in contact with my rates/staff discounts. 
I have called every number going to try and sort this out yet everybody that I’ve spoke to has put the phone down or they have no clue what I’m talking about then also put the phone down. Wasting around 2-3 hours of my time and minutes.I work for a company that is contracted by virgin media, I am entitled to myrates as are my colleagues who have not had this problem. I have done two concession forms. I’ve Emailed the email I Was given “staff.deals” and not had any reply. Can someone please for the life of me give me an indication on what I’m supposed to do? 

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Re: VM my rates/staff

Hi Grat28, 

 

Thanks for your post and welcome to our community 🙂

 

You would need to follow instructions through your corporate Intranet (Tribe site for Tribe members) Which should take you to www.virginmediapartners.com where there are easy to follow instructions on how to get the Partner Rates offer.

 

You can contact your HR department for more information on this.

 

Alex_Rm

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