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VM are unable to resolve a problem after 4 month's

Sue04
Joining in

on ‎23-06-2022 12:21

I have been overcharged every month for the last 4 months. The only way to get through is via WhatsApp. Every adviser has supposedly resolved the issue only for the next bill to come in as still more? I have been a loyal customer for 28 years.. not.renewing my contr 

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Steven_L
Forum Team
Forum Team

on ‎23-06-2022 14:27

Hey @Sue04,

Welcome to the community and thanks for taking the time to post your issue on the forums.

I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.

Regards,
Steven_L

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