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VAT Invoices

ashbryant
Joining in

Hi,

I need to get hold of VAT invoices every month for tax purposes. The ones in the 'My account' area I can download, say at the top "this is not a tax invoice".  I've tried calling a number of times and even shown this thread https://community.virginmedia.com/t5/Managing-Your-Account-Cable/VAT-Invoice/td-p/4095286 the support team, but they have said that they are unable to do anything to help me and said that I should raise it here, as (and I hope) someone will be able to fix it for me.

 

So please can someone help me with past invoices I need and a way of me getting one each month going forward too?

 

Thanks

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @ashbryant.

 

Welcome to the community page, thank you for posting on here.

 

I am sorry to see that you have been unable to get the tax invoice while calling us!

 

I would love to help you with this, we would need to speak in private so I can get the relevant information from you.

 

Please look out for a purple envelope at the top of the page and I will speak to you from there 🙂

 

Look forward to speaking with you.

Hayley
Forum Team



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See where this Helpful Answer was posted

1 REPLY 1

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @ashbryant.

 

Welcome to the community page, thank you for posting on here.

 

I am sorry to see that you have been unable to get the tax invoice while calling us!

 

I would love to help you with this, we would need to speak in private so I can get the relevant information from you.

 

Please look out for a purple envelope at the top of the page and I will speak to you from there 🙂

 

Look forward to speaking with you.

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide