on 15-07-2021 17:54
Hi,
I need to get hold of VAT invoices every month for tax purposes. The ones in the 'My account' area I can download, say at the top "this is not a tax invoice". I've tried calling a number of times and even shown this thread https://community.virginmedia.com/t5/Managing-Your-Account-Cable/VAT-Invoice/td-p/4095286 the support team, but they have said that they are unable to do anything to help me and said that I should raise it here, as (and I hope) someone will be able to fix it for me.
So please can someone help me with past invoices I need and a way of me getting one each month going forward too?
Thanks
Answered! Go to Answer
on 15-07-2021 20:02
Hello @ashbryant.
Welcome to the community page, thank you for posting on here.
I am sorry to see that you have been unable to get the tax invoice while calling us!
I would love to help you with this, we would need to speak in private so I can get the relevant information from you.
Please look out for a purple envelope at the top of the page and I will speak to you from there 🙂
Look forward to speaking with you.
New around here? To find out more about the Community check out our Getting Started guide
on 15-07-2021 20:02
Hello @ashbryant.
Welcome to the community page, thank you for posting on here.
I am sorry to see that you have been unable to get the tax invoice while calling us!
I would love to help you with this, we would need to speak in private so I can get the relevant information from you.
Please look out for a purple envelope at the top of the page and I will speak to you from there 🙂
Look forward to speaking with you.
New around here? To find out more about the Community check out our Getting Started guide