I'm really sorry to advise that these specific details aren't correct and I've not been able to pass security.
Whilst this is frustrating we have to ensure that we are doing the right thing. Please call in to the team on 150 / 03454541111 and the team will be able to help you with a security reminder. They will also be able to request the VAT reciepts - please have your VAT number ready when you call.
Apologies I'm not able to help on this specific avenue.