Hello I hope that someone can help...
I've been trying to obtain VAT invoices for my services from the myvirginmedia account so that i can reclaim expenses but I am unable to do so even though in the help files it says that vat invoice pdf's are available to download.
Anyone had success?
Thank you for your post Supadupa39.
Can we please confirm if you've previously requested to enable VAT receipts on your account with one of our agents?
Thank you, Emily.
Hi, I previously received posted VAT invoices when at a previous address. The help files say that VAT invoices can be downloaded though?
I haven't called on telephone because I struggle to understand the call centre operatives.
Thank you, did you request that this be added to your new addresses account when you moved?
Can we also confirm if you have your VAT number to hand?
Let us know, Emily.
No I probably wrongly assumed that it would follow having the VAT invoices sent. That's my bad!
The VAT number that will be referenced is 210 5429 51.
Thanks for coming back to us Supadupa39,
I'll just need a few more details from you before I'm able to action this.
I've popped you over a privates message so I can do this for you.
Thanks for providing your details via private message Supadupa39 🙂
I've processed the VAT receipts for the previous months you wanted and for any future bills.
All details have been updated as requested 🙂
Thank you Alex
Please can you tell me if they will come in the post or by email?
For previous months it would be postal copies,
Moving you should be able to access them via your online account again Jamie 🙂