WHY do I have to call you as need upgrading V6 you all KNEW that I am Deaf. wow!
but There is a few questions I need to ask at the same time:-
1 i got the letter from you by saying need upgrading new V6 box :- How / when?
(see notes below)
I went to store and ask those, they recommend me to online nso I am using this forma as I know this is the best communicate between us
2: WIFI password changed please
3 Where do I ask to remove "V++" and "TVIO" and "Hd", if so how much will it remove before I decide to remove! so I need to know how much Please
I appreciate you letting us know about your specific circumstances,
Thank you for your post.
For us to support further I have popped a PM to you.
I have sent a PM to you that you can find on the top right in the purple envelope and if you can pop back to me on this that would be great.
Hope to speak soon!
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"