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Lukman84
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Username not available

Am try to register my account but keep getting this error:  Username not available while registering for my virgin media

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Zak_M
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Re: Username not available

Good morning Lukeman84 

 

Welcome to the forums and thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with signing up.

 

Are you able to let me know, have you previously had a virgin media account that has been registered with us? 

 

Kind regards,

Zak_M

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Lukman84
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Re: Username not available

Hi zak,

I was in the process of switching over to virgin last year which i did set up an online account but then decided to stay with current provider.

So thats why when i set up the new account now it showing username not available

Thabjs

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Zak_M
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Re: Username not available

Thank you for letting me know. 

 

I am going to drop you a PM so that I can look further into this for you. 

 

Kind regards,

Zak_M

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