2 weeks ago
I put the details in to get a username reminder I get hit with a 'Oops, something's broken!' web page stopping me dead in my tracks.
I have my account number and area reference - please help
Welcome to the Community Forums! It's great to have you here.
I'm sorry for our delayed response and to hear you're having trouble accessing your My Virgin Media account.
Have you been able to get some assistance with this since posting? If not, I've sent you over a PM so I can help you from there if it's still needed.