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Used to havev a TV phone bundle and buisness internet seperate. now its bundled

Im pretty sure I had a 500MB business connection that been downgraded to 300 and bundled with the houses TV. It used to be a separate bill. The price has been creeping up lately which is why I thought, (after a lot of connection issues that your tech people said wasnt a problem and wouldnt listen to me on the phone or on this forum, then a random unrelated VM network engineer working in the area knocked and told me I had a issue) I would check the bill.

So ive been moved to 300Gb from 500Gb and its all been put in 1 home bundle. From a separate business cable internet.

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Re: Used to havev a TV phone bundle and buisness internet seperate. now its bundled

Hello

Just for clarification do you have a Hub or a Hitron Router ?

Has the broadband hub/router ever been changed.

The Hitron Router looks like this :-

thumbs_hitron_cgnv4.png

If you don't have the above router then your actually on a consumer line for your broadband.

 

 

 

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