I cannot return to the UK for 6 months because of the current situation ,i need to reduce my Virgin account to the minimum possible so I need the email address of customer service,and clearly they are taking along time to answer the phone and I am calling from abroafd
Re: Urgent i ned to conatct customer service by email
I am afraid there is no email address VM do not do any form of support by email for security reasons.
With regards to account issues I am afraid they cannot be dealt with in the forum.
Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.
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