Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
216 Views
Message 1 of 2
Flag for a moderator

Urgent i ned to conatct customer service by email

I cannot return to the UK for 6 months because of the current situation ,i need to reduce my Virgin account to the minimum possible so I need the email address of customer service,and clearly they are taking along time to answer the phone and I am calling from abroafd

 

So I just need an email address

 

 

0 Kudos
Reply
Highlighted
  • 5.27K
  • 982
  • 1.39K
Very Insightful Person
Very Insightful Person
194 Views
Message 2 of 2
Flag for a moderator

Re: Urgent i ned to conatct customer service by email

Hello

I am afraid there is no email address VM do not do any form of support by email for security reasons.

With regards to account issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply