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Upgrading online

I always get this message.

Oops! Something went wrong.

Sorry, we’re unable to change your package online.

This has never been fixed for me.

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Very Insightful Person
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Re: Upgrading online

Two causes for this. Either you have a non-standard, legacy VM package and these cannot be upgraded on line. Or there is something technically amiss with your account with VM which VM can put right. The VM Forum staff here can check for you and get it sorted if need be. If you want to upgrade in the meantime phone in. Otherwise wait here.


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