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Upgrading at end of contract

Joining in

Hi, I'm currently paying £25 for broadband and this is going to double at the end of my contract. There's offers to upgrade to better broadband packages (M200) for £31.55 per month and it states that this is a rolling price, would this change after my initial contract runs out? I'm happy to upgrade if it keeps costs from getting too high but if it's going to shoot up to £50+ in two weeks anyway I'll have to leave.

I've attempted to get in contact using their text service and am currently on hold but can't get a response and I can't find anything in the terms.


Forum Team
Forum Team

Hi @cpfw, thanks for your post here in the Community.

I can't confirm anything specific to you on this public forum, but I'm more than happy to look into this for you privately.

Please allow me to send you a PM to discuss this further, and respond directly when you can!

Many thanks