Hello,
I'm due to go live soon(ish) with Virgin with speeds ~100mbps. I'm a new customer.
If I agree that the speeds they provide me are reliable and no issues within the 14 days, would it be possible to upgrade to a higher speed package BUT as a NEW customer, getting the cheaper price, rather than the 'current customer' price?
I'd just simply cancel and upgrade now but I'm having some issue with the pre-installation and not wanting to faff with anything on the chance it just makes the process much longer...