2 weeks ago
I upgraded on Friday and have not yet received the channels or the faster speed internet. When will this happen? My new tv boxes are being installed on 23/2/21.
Welcome to the community and thanks for your post.
Sorry that it has taken so long to get back to you and that your upgrades hadn't gone ahead when you posted.
I have been able to locate your account and can see that all of the orders on your account with regards to the upgrade, has this now gone ahead from your side too?