a month ago
Trying to upgrade online tells me to sign into my account then not giving me an option to upgrade when I do sign in
4 weeks ago
Good afternoon @Katiemc
Welcome back to the forums and thank you for taking the time to post.
I am sorry to hear that you have had some issues with upgrading your account.
If you are not able to do this online, you will need to give the team a call on 0345 454 1111 options 1-4-5.