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Upgrade from M200 to M350?

Hi,

My upgrades page doesn't show any option for M350 broadband, but if I put my postcode in for a new account it shows M350 as being available here. I don't have phone or TV on my current package - is M350 only available with those? I don't want to add them only to find out I'm still stuck on M200 (only TV+phone packages with M200 are listed as available upgrades in my account).

I've used the hub upgrade scheme to replace my old hub with the newer SuperHub 3 so as far as I know, I should be ready for the faster connection.

If an upgrade is possible, how do I proceed?

Thanks! 🙂

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Re: Upgrade from M200 to M350?

You could try the text messaging service.

Just send us a text with a description of what you would like  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  0345 454 1111, but best to call at 8am to avoid call queues.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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