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JohnMM1967
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Upgrade different price at checkout!!!

Want TV added to broadband. Saw deal at extra £2 a month with a existing customer discount of £28 per month for 18 months. Go through all the questions and where to pick equipment from etc etc to see it's then £19 more per month than advertised!! Did online chat and girl quoted more than that and a higher fee for install!!

 

 

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Gareth_L
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Re: Upgrade different price at checkout!!!

Hello JohnMM1967

Sorry to hear this has happened and thanks for bringing this matter to our attention 

As a rule we are unable to look at package changes or costs on here 

This will need to be done by calling us or 0345 454 1111.

You can also send us a text with a description of your problem to 07533 051809
 if it’s about your cable services, or 07533 016422 if you have a query about your mobile services. 
Your message will go into a queue and a representative will respond to you as soon as possible.

Gareth_L

 

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