I have Full House TV - M200 broadband - Talk more anytime and see I can upgrade to M350 and changing Tivo 500gb to v6 box for an extra £1 per month.
When trying to arrange online it adds engineer visit. Is there no self install option i.e. without engineer visit?
Thanks for your post.
Sometimes self install is not available for packages if you are adding an additional Box.
Just to confirm its a straight swap from TiVo to a V6 box
yes straight swap for TiVo box downstairs,
already have a v6 box upstairs
VM are replacing old Tivo's to V6's at no charge see https://www.virginmedia.com/offers/V6swap
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Forgot to mention
Did self install with v6 box upstairs no problem.
Take it the speed upgrade would be fine remotely too?
Yes speed upgrade would be done remotely.
Our systems here do not allow self install at the moment if a customer has one or more boxes
It would sadly need to be a manned install
I will have to leave it for now then as my elderly mother is current shielded due to the current situation.
can my broadband speed upgrade be done meantime?
You would be able to do a speed upgrade but this may not be available as a single offer - without the TV installation as advised.
If you would like to boost your speed please give us a call on 0345 454 1111 and we'll seek to advise further