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Upgarde To Bigger TV - M350 broadband without engineer visit

I have Full House TV - M200 broadband - Talk more anytime and see I can upgrade to M350 and changing Tivo 500gb to v6 box for an extra £1 per month.

When trying to arrange online it adds engineer visit. Is there no self install option i.e. without engineer visit?

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Re: Upgarde To Bigger TV - M350 broadband without engineer visit

Hi NH

Thanks for your post. 

Sometimes self install is not available for packages if you are adding an additional Box. 

Just to confirm its a straight swap from TiVo to a V6 box 

Gareth_L

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Re: Upgarde To Bigger TV - M350 broadband without engineer visit

Hi Gareth

yes straight swap for TiVo box downstairs,

already have a v6 box upstairs

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Re: Upgarde To Bigger TV - M350 broadband without engineer visit

Hello

VM are replacing old Tivo's to V6's at no charge see https://www.virginmedia.com/offers/V6swap

Regards Mike

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Re: Upgarde To Bigger TV - M350 broadband without engineer visit

Forgot to mention

Did self install with v6 box upstairs no problem.

Take it the speed upgrade would be fine remotely too?

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Re: Upgarde To Bigger TV - M350 broadband without engineer visit

Hello

Yes speed upgrade would be done remotely.

Regards Mike

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Re: Upgarde To Bigger TV - M350 broadband without engineer visit

Thanks NH

Our systems here do not allow self install at the moment  if a customer has one or more boxes 

It would sadly need to be a manned install 

Gareth_L

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Re: Upgarde To Bigger TV - M350 broadband without engineer visit

I will have to leave it for now then as my elderly mother is current shielded due to the current situation.

can my broadband speed upgrade be done meantime?

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Re: Upgarde To Bigger TV - M350 broadband without engineer visit

You would be able to do a speed upgrade but this may not be available as a single offer - without the TV installation as advised.

 

If you would like to boost your speed please give us a call on 0345 454 1111 and we'll seek to advise further

 

Kindest regards,

 

David_Bn

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