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Update mobile number on account

Hi, I require to update my mobile number on my VM account. It appears it can't be changed online.

Advice please on how to update my contact details.

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Re: Update mobile number on account

Hi bignozer

 

Thanks for posting. So I can assist further, is this a My Virgin Media or Mobile account?

 

Kind regards,

John_GS
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Re: Update mobile number on account

Hi John

Thanks for the reply.

It's my Virgin Media account 

 

 [MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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Re: Update mobile number on account

Thanks for coming back to me. 

 

There's no contact number option in the online account. We can update it here if you want me to do so?

 

Kind regards,

John_GS
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Re: Update mobile number on account

Yes please.
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Re: Update mobile number on account

Great, I shall send you a PM now

 

Kind regards,

John_GS
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Re: Update mobile number on account

Hi Norris, thanks for joining me on PM

 

All numbers apart from the one you wanted are removed from the account

 

kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"