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Unwanted service !

I have noticed a service on my account I do not use and don't want. I would phone but I am disabled with a speech disorder, so I am not sure how to have it removed,  I am to old for this service and so is my grandson (he is 23).  So please help me get rid of this problem, it's called Kids Pick. 

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Re: Unwanted service !

Hi Charlie1952. 

 

Thanks for your post - depending on your package bundle, this may be automatically included. When you check your bills, is it listed as a separate £5 charge or included as part of your bundle?

 

Cheers

Katie - Forum Team


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Re: Unwanted service !

Hi

 

This is marked as a separate charge! 

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Re: Unwanted service !

Thank you for your reply Charlie1952. 

 

I am going to pop you over a private message to grab a few more details. 

 

This will appear in the purple envelope on the top right of this page. 

 

Thank you 

 

 

Nat
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