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Unwanted Homeworks without my permission (I cannot cancel!)

Joining in

Somehow Homeworks has been added to my account according to an email sent by virgin yesterday. I have logged into my VirginMedia Account and I cannot see it anywhere to cancel. I have accessed the suggested website for the link to cancel and no such link exists:

I have spent 45 minutes on the phone and nobody is answering. 

I simply don't want Homeworks and I definitely don't want to pay £20 to setup and £5 per month. 

Can you remove this unwanted service?



Forum Team
Forum Team

Hi Brawdy1945 👋🏼.

Thank you for posting, welcoming you onto our community forum 😊.

Sorry to see there maybe an confusion with Homework's being added on ☹.

We are busier than usual and our team would further investigate once the called is answered, however you can also contact us on our WhatsApp 👉🏼 +447305 327 112.

So I can further investigate, I will need to private message you.

Please watch out for the envelope ✉.

Thank you. 

Ari - Forum Team

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