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Unrestricted internet access

cooksta72
On our wavelength

I’m looking to remove any restrictions on my internet service. What do I need to do?

Regards

Regards,
Andy Cook
2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

That would depend on what the restrictions are for. Usually it's due to missed payments/outstanding balances which need to be cleared before access is granted again.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Chris_W1
Forum Team
Forum Team

HI cooksta72, thanks for the message. As newapollo has stated, if this is due to payment then they would need to be cleared and the service would automatically unrestricted the service. If this is for over 18 content then you will be able to switch of the web safe via the online account. - Chris.