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Unpaid referral reward

Joining in

I referred someone back in June and was eligible for a £60 cash reward.

The original email from the rewards partner said the estimated confirmation time would be up to 9 weeks.

13 weeks later and still no reward - it’s just sat pending in my rewards account.

The person I referred got the same cash reward and a free television. They received their television a few weeks back but their cash reward is pending still too. 

Contacted Aklamio who blame Virgin for it not being paid yet, contacted Virgin who blame Aklamio.