Understanding the TV package

[mikefox]

For my TV channels I basically need
- Cinema
- Sky Sports (+ TNT)

My  bill shows
- Sky Sports HD Pack
- Sky Sports and Cinema Collection
- Sky Entertainment & Cinema Ultra HD
- Maxit Tv

Am I using (and paying for) more than I need?

Thanks

[Sabrina_B · Accepted solution]

Hi @mikefox 👋. 

Thanks for reaching out to us. Are you looking into a package review? If so, there are several methods of contact that are faster than the Community Forums   📞 0345 454 1111, options 1, 4, 4. If you wish to still proceed here, we would need to bring you into a private message.

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.

Thanks.

Sabrina

[mikefox]

I took up the offer above to private message Sabrina_B

She provided SUPERB support, patiently answering my questions, explaining to me the various elements in the packages and suggesting different options.

Although I could not agree on any option she pointed me to the support centre who were able to propose a further option which I have purchased today.

[Carley_S]

Hi @mikefox 

This is great to hear 😊

Glad that you were happy with the support Sabrina was able to offer you through forums. I have feed this back to her manager. 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).