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Unauthorised package

Joining in

I recently received a email stating my sky sports is up and running I never asked for this so i phoned up and asked for it to be removed they kept saying do you want to add this remove this i said no then they said next month i would pay 120 pound but dont worry the month after that would be 33 pound ive tried to ask them that i want the same package ive been having for the last 2 month and in april i was paying £55 may £55.75 then they said the best deal was £65 why should I pay more when someone in virgin decided with out authorisation to add to my package is that not fraud 2 weeks later sky sports is still on 

Not happy



Forum Team
Forum Team

Hi Rich2472,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue with the Sky Sports. 

So to confirm, did you originally request for the Sky Sports package on your account?