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MarkGal888
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Unable to update payment details

I am trying to update my card payment details but the dropdown menu for: 'Change my billing options is not displaying' in My Bills & Payments tab.  I checked my bank account and there appears to be a recurring unpaid direct debits & a standing order, mainly a standing order for €950 on my virgin direct debit which I would like to rectify.  However this is not displaying in my account.  Not sure what is happening to my account.

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newapollo
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Re: Unable to update payment details


@MarkGal888 wrote:

 a standing order, mainly a standing order for €950 on my virgin direct debit which I would like to rectify.  


Hi @MarkGal888 

Is that € or £ ?

This forum is for VM UK, so if it's for € you would need to contact https://www.virginmedia.ie/contact/ 

 

Dave

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