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PhilJAl
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Unable to reset main account password

Hi,

I am unable to reset my main account password.  The Forgotten password page is rejecting my personal question answer and birthdate, then the next recovery page for account and latest bill is also being rejected.  Can someone from Virginmedia help please.

Regards,

Phil

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Gareth_L
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Re: Unable to reset main account password

Hello PhilJAl

Sorry that this is causing you some mither

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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