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Unable to register for my virgin media

I have been unable to register for my virgin media for weeks, probably months now. I have tried on several devices and with several email addresses, including a virgin media one. I am met with the same message every time. I am now overdue with bills because I am unable to sign in to manage payment methods. Please help. This is becoming beyond a joke at this point. 

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Re: Unable to register for my virgin media

Hi David98,

 

Thanks for posting. I am sorry for the online account issue. Have you been able to register since posting? If not, fire me over a PM and I'll be happy to assist further.

 

Regarding the payment, this is not something we can deal with, you'll need to call Collections on 0345 142 4444 and they're open between 9am-5pm, Monday to Friday.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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