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Unable to register account

Dpren
Joining in

Since receiving my contract documents on 27/01 I have been unable to register for an account and met with the error below. As of yesterday the installation has been completed and I am still encountering issues with creating an account. The password criteria is satisfied with each attempt following others' advice of using a password between 8-10 characters, lowercase/uppercase and numbers. I am stumped. 

Dpren_0-1676493875884.png

 

1 REPLY 1

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi Dpren,

Thanks for your post and welcome to the community.

Apologies for the issues faced with registering, so we can get this raised with our team I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

Kain