I am unable to log-into MyVirgin account. When I select forgot password it asks for billing details however I enter them and they are incorrect, no matter what I enter. So I'm stuck and cant get in.
I have tried on my devices and in Private browser modes.
Are you able to help?
Hi Reet47, thanks for posting and welcome to our community.
I'd really like to help you access your online account and I am sorry you've been having issues doing so. I am going to send you a private message.
Just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.