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Gazbo55
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Unable to join virgin broadband

Hi, I signed up to virgin broadband and mobile last November (2020) but after several visits I was unable to go ahead due to installation issues (wouldn’t/couldn’t place it where I wanted it) but since they left after another failed visit I’ve heard absolutely nothing from virgin and as they are based on the dark side of the moon I’m unable to contact them. So can I go ahead and get my broadband from somewhere else and what do I do regarding my two sim only plans as one of them came free with the contract? 

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Christy_D
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Re: Unable to join virgin broadband

Hi

If I can take a few details from you I'll be happy to take a look into this to see if there is anything I can do to help

I will pop you a private message to take your details

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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