on 01-02-2023 16:17
The virgin media person who originally took my details when I signed up for virgin broadband, wrote my email address incorrectly and as a result I haven't had a welcome email or been able to login to my broadband settings...i can't set up a virgin media app because the email doesn't match my account number... absolute nightmare.
on 01-02-2023 18:41
Hi Jonathanwsbell,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the incorrect email address.
I am happy to help with this. I will private message you now to confirm your details.
^Martin