Virgin Media Community

[Jonathanwsbell]

The virgin media person who originally took my details when I signed up for virgin broadband, wrote my email address incorrectly and as a result I haven't had a welcome email or been able to login to my broadband settings...i can't set up a virgin media app because the email doesn't match my account number... absolute nightmare.

[Martin_N]

Hi Jonathanwsbell,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the incorrect email address.

I am happy to help with this. I will private message you now to confirm your details. 

^Martin