on 18-11-2023 15:48
Hello,
This is also happening with my account, I do not have the options listed in their instructions, would have thought it would've been fixed given this thread is many months ago... evidently not, can someone please assist?
[MOD EDIT: Post split to create own thread]
on 18-11-2023 17:54
Hi @Emma_G
Thanks for posting and welcome to the community. Please make your own thread in the future 🙂 this is purely to ensure no work is missed. We've moved it for you this time.
I'll send you a PM now to sort the E-Billing out.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 19-11-2023 12:29
Hi @Emma_G
Thanks for joining me on PM and allowing me to sort this for you.
Please do pop back to the community should you ever need further assistance.
Best wishes.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill