Unable to Change Account Phone Number

[tomw314]

Hello

I am trying to change the contact phone number  for my broadband account, and I am getting the error:

"Sorry the changes you made were not saved, please try again"

I have checked, and this is not an issue with an incorrect number format, as that returns a different error. 

I have read many similar issues on the forums, and they all seem to be resolved via DM unfortunately. 

If anyone could help me solve this, that would be fantastic. 

[Travis_M]

Hi @tomw314 

Thanks for posting on our community forum and sorry to hear about the issue with your contact number.

I'll drop you a quick private message now to confirm some details so I can have this changed for you, please keep an eye on your inbox for a message from myself.

Regards