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jk001d7182
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Ultimate oomph bundle upgrade

Hi

I ordered the ultimate oomph bundle as an upgrade to my existing package, I was told the upgrades to broadband speed, tv channels,etc would happen within the next half an hour, and I would only have to wait for the installation 2nd v6 box . I got home from work this afternoon, and there has been no change to the services available so went on chat and was told the upgraded services wouldn't be available until the v6 box is installed on Tuesday. 

jk

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Very Insightful Person
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Re: Ultimate oomph bundle upgrade

You have been misinformed.

As the upgrade is a single entity, you won’t get the broadband and TV upgrades until the new box is installed.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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