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pv2859
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Ultimate Oomph Bundle Offer

My discount expires soon and was wondering whether anybody else had managed to sign up for another discount period? I'm trying to ring Virgin on 150 but it just gives me options relating to phone and broadband, not TV!

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David_Bn
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Re: Ultimate Oomph Bundle Offer

Good Morning pv2859,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been left unsure which options to follow on our phone line.

 

If you select Option 4, followed by Option 1, this would suffice for you to talk to the correct member of our team to discuss the package agreement

 

I'd advise calling close to 8am, which is our opening time. Calling at this time will allow you to avoid the high call volumes we've been experiencing at later hours

 

Kindest regards,

 

David_Bn

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