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Two order numbers

Hi,

I signed up last week for broadband, tv (and phone even though I don't need it). Anyway, in my tracking page, there are 2 orders, the top one for some time today says "broadband" the other for next week says all 3. I don't really understand why there's 2 order numbers. Is the top one for the survey they need to come out and do?

Thanks.

 

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Re: Two order numbers

Just in case anyone is wondering the same and finds this, the first order number is for the cable installation outside ready for the engineer to come and connect it all up inside.

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