Virgin Media Community

[Helensmith]

• Hi I signed up on the 7th of January....services installed 21st of January I was told I would be receiving my 43” smart tv reward within 28 days I have not heard anything I took out the ultimate oomph bundle...just want to know when roughly to expect it ? Thanks 

[Alex_RM]

Hi Helensmith,

Thanks for your post and welcome to our community 🙂

What you've been advised is correct, 28 days after your installation (21st January in your case) this would be processed. You would then need to allow a further 14 days for delivery.

If this time frame passes and you haven't received the TV please let us know and we can chase it up for you.

Alex_Rm