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gimpymoo
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Trying to give 30 days notice but cannot get through to anyone?

https://www.virginmedia.com/shop/contactus/thinking-of-leaving

The above is no help.

Almost seems like a scam as if you cannot contact anyone and you cannot give notice via email, how does one do it?

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Emma_C
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Re: Trying to give 30 days notice but cannot get through to anyone?

Hi Gimpymoo, 

Very sorry for the delay in replying, we are busier than usual across all methods of contact. 


I've just had a quick look and it seems as though you're speaking to the team about this, I'm sure they will be help and it's disappointing you're going to be leaving us. 

Let us know if you need anything else. 

Thanks. 
 

Emma_C - Forum Team
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gimpymoo
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Re: Trying to give 30 days notice but cannot get through to anyone?

Thank you for the reply.

I more than understand the challenges in the current times so no need to apologise.

I persevered and was able to get through to the team.

I had to put a landline into the hub and dial 150, that worked without much issue, I never was able to get through on the 0344 number.

Kind regards.
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