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Trying to contact Virgin - don't want to renew

Johndonley
Joining in

on ‎02-10-2023 15:50

Do not want to renew my broadband contract I’ve tried everything to contact virgin but had no joy 

 

 

[MOD EDIT: Subject title changed for clarity]

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2 REPLIES 2

Cardiffman282
Problem sorter

on ‎02-10-2023 15:57

See this thread 

---------------
Cancel VM here
Complain to VM
here
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here
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Vikki_M
Forum Team
Forum Team

on ‎02-10-2023 18:07

Hi Johndonley

 

Thank you for your post and welcome back to our community.

I am sorry to hear you are thinking of leaving us and that you have been unable to speak to the team. 

I will send you a private message now so we can look into this further for you.

Please look out for the purple envelope in the top right of the page and pop back to me when you can.

Vikki - Forum Team


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