Virgin Media Community

[javierreques]

Hi, same problem , I' ve been in the phone for ours , they treat me very bad, asked me the same questions a million of times, and they asked me why do you want to leave ?  Very bad service. When you take our money no problem, you want to cancel account nothing but problems. Very , very bad service

[MOD EDIT: Post split to create own thread]

[Robert_P]

Hello javierreques

We're sorry to hear of the problems experienced speaking to the team to arrange your cancellation, we appreciate the frustration this can cause and you raising this via the forums. Welcome to the community!

We've taken a look and can see you have spoken to the team since posting, we trust they were able to arrange your request. If you need any further assistance please don't hesitate to let us know.

Rob