Virgin Media Community

[1mdc]

Hi,

I tried to call the cancellation number twice but it just hung up after an hour waiting.

I contacted by "Message us" but no one answers me after 4-5 hours waiting.

I have already moved out the property I don't want to be charged another month. Is there any way to cancel my service?

Thank you.

[BeardedBlunder]

There's an address in your contract to which you can write cancelling, I'd use recorded delivery.

[John_GS]

Hi 1mdc

Thanks for posting and apologies for the delayed reply. 

I am sorry you wish to cancel. You'll need to call us on 150 // 0345 454 1111 or write to us here - Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG;

Kind regards,