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Transferring old virgin number to new virgin contract

So I was told it's take up to 10 days to transfer. Today I got an email saying they tried to connect but unfortunately our area had downtime with internet and landline. It's been about 4 hours since it's been back up. The old number still hasn't been transferred. 

Anything I can do?

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Re: Transferring old virgin number to new virgin contract

Hello Husla

What number is displayed when you dial your mobile?

Gareth_L

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